Case Study

Scenario

The client runs a rapidly growing real estate agency. The expanding business made it difficult to manage all the workflows effectively.

Challenges

1. Data Management: Maintaining accurate and up-to-date information about properties, tenants, landlords, and contracts.

2. Payment Processing: Ensuring timely payment processing, tracking rent payments, and handling late fees and penalties.

3. Maintenance and Repairs: Dealing with maintenance requests, coordinating repairs, and handling disputes between tenants and landlords.

4. Regulations and Compliance: Staying compliant with local, state, and federal laws and regulations (especially complex for multi-jurisdictional rental properties).

5. Tenant Screening: Verifying tenant information, credit and background checks, and finding the right tenant for a property.

6. Security and Privacy: Protecting the personal and financial information of tenants and landlords, as well as ensuring the security of properties.